FAQ
Prime Tutor is a one-to-one tutoring platform for pupils aged 7 to 18. We offer online classes to Primary, Secondary, GCSE and A Level students. We use the latest innovative technology, which includes a high competitive interactive whiteboard. We help parents to find qualified tutors for their children at affordable price.
Online tutoring is as effective as conventional face- to-face tutoring, thanks to today’s technologies. Online sessions are less expensive and students can learn in the comfort of their home or the place of their preference. Online tutoring is no longer new; it has been proven for more than a decade. Prime Tutor has helped several students achieve tremendous grade improvements through online tutoring sessions.
Our tutors are experienced teaching professionals who are well-known about the syllabus and curriculum. We don’t provide current students or recent graduates as tutors due to the lack of experience in teaching, in depth subject knowledge and long term commitments. Our tutors undergoes a meticulous selection process before joining the platform. Our academic experts individually interview them to verify the competence of their gadgets and vocabulary prior to online on Prime Tutor.
Yes! We always encourage every parent to book a free trial session with the tutor to have an opportunity to acquaint, chat, and discuss academic targets and confidently book the sessions afterwards. We offer free demo session to understand the level of support a student required to increase their grades.
A child’s strengths and area of improvement will be assessed by conducting an initial test and subsequent periodic tests. Based on the evaluation results, the student’s academic coordinator will put together a personalized approach that is bespoke to strengthen the areas that need improvement. The tutor and academic coordinator work as a team to bring up each student’s grades and test scores. We associate with parents to enables them to incorporate remotely in their child’s educational needs. Parental involvement is a key part of our tutoring program.
Progress reports form an integral part of our tutorial process. After each class, the tutor will produce a session report with lesson feedback. Student’s academic coordinator hold parent meeting every month to give more comprehensive update on their child’s progress. The parents are free to contact the academic coordinator to discuss their child’s specific needs.
Yes, our qualified online tutors are from India and GCC countries. That is how we are able to provide high-quality tutoring at affordable prices. Our academic team hold interviews with each tutor to see how they respond to different questions and check their qualifications by verifying their academic achievements and certifications. We hire tutors with excellent communication skills and strong subject knowledge. Once our academic experts feel confident about their commitment level, they become a tutor on our platform.
Parents can contact our academic coordinator and based on their requirements, which can be academic targets, availability, budget etc. After analysing the requirements, our academic coordinator suggest the best matched tutor and encourage parents to book a free trial session to get to know them better. If you later decide to change your mind, don’t worry we will find another match and replace your tutor with no additional charges.
We are committed to provide the best tutoring experience, if you are unsatisfied with your current tutor, you can get in touch with our academic coordinator and we will replace the tutor at no additional cost. This is how we maintain 100% positive feedback from all our parents.
The tutoring sessions are recorded and stored in our platform for 07 days. This offers parents to view what their child is being taught and helps the students to download the lessons for future reference. This is a great feature for the student’s online safety, review and revision purpose.
An electronic whiteboard is a white rectangular area on a computer screen on which we can write or draw using a digital pencil. A digital writing pad is a tablet, the size of a mouse pad. A digital pencil is a mouse the size and shape of a pen. Together, these three devices are used to simulate the experience of writing with a pencil. Our tutors use this facility for the effective understanding of certain topics.
The tutoring service is intended to supplement (not substitute) classroom learning. It will considerably improve the knowledge level of any participating student. An average learner will be elevated to an excellent level, a below average learner will be brought up to an average level, and an excellent learner will be challenged to higher levels of excellence and outstanding performance
Yes, you can chat with tutors or the academic coordinator on our platform via messenger.
Yes, we encourage all parents to rate and leave reviews to our tutors after the sessions are completed. Feedback will help tutors find their areas for improvement and it will help prime tutor to understand how well each tutor is performing.
Tutors prices are based on their experience and expertise. Platform include a commission for the materials and service provided based on the sessions you book. All payments are done through a secure online payment platform Stripe. You can pay with Visa, MasterCard, Amex, Direct Debit and many more.
We will work with you to produce a tailor made plan, to ensure you can obtain an excellent tuition at affordable prices.
We will never ask you to enter card details on Prime Tutor website. Instead, you will be taken to our payments partner Stripe website. Stripe is the world's leading and one of the most secure online payments platforms. You can find information about their security and encryption here: https://stripe.com/docs/security/stripe . You are as safe with Stripe as you would be with any reputable bank.
You can choose online sessions by login to the website. When you select online, tutors will organise Zoom or Google Meet sessions. Both platforms are widely used around the globe and provide effective tools for remote tutoring.
Yes. You can send a reschedule request from the platform and once the tutor approves it, the session will appear with a new time in your calendar. If you were already charged for the rescheduled session, you won’t be charged again.
The quickest way to get in touch with us is via WhatsApp messaging service, however you can also contact us via email at info@primetutor.co.uk.